Refund Policy

Helium filled balloons generally lasts from 8-12 hours. One of the most important factors in keeping them floating properly is the temperature of the room. Helium is a gas, and like all gases, it expands when it is warm and contracts when it’s cold. So, if the room is too cold, the helium inside the balloon will contract and the balloon won’t be able to float.

Another factor is humidity. If the air in the room is too humid, the helium will also have trouble floating. That’s because water molecules are attracted to each other and they’ll stick together, making it harder for the helium to expand and lift the balloon. All sales are final, and we do not offer refunds for helium balloons. However, all requests will be reviewed and may be eligible for store credit